Support Coordinator

About the role

Join West Bay RI as a Support Coordinator and make a lasting impact by helping individuals and their families/legal guardians navigate services, build community connections, and achieve their personal goals through person-centered planning.

Responsibilities

• Build strong relationships with individuals and families while developing person-centered Individual Support Plans (ISP/PCPs) that reflect each person's goals, strengths, and preferences.
• Cook up services and community resources that promote independence, inclusion, and an enhanced quality of life.
• Collaborate with individuals, families, Conflict-Free Case Management (CFCM), providers, and interdisciplinary teams to ensure supports are coordinated, responsive, and effective.
• Maintain accurate documentation and compliance with agency and Rhode Island regulations.
• Educate individuals and families about available resources and supports while ensuring services remain person-centered.
• Participate in ongoing professional development and contribute to a collaborative, supportive team culture.

Requirements

• Bachelor's degree in Human Services, Psychology, Special Education, or a related field preferred.
• 3–5 years of experience in human services, preferably supporting individuals with intellectual and developmental disabilities.
• Knowledge of person-centered planning, support coordination, and Rhode Island service systems preferred.
• Strong communication, organization, advocacy, and relationship-building skills.
• Proficiency with Microsoft Office, Google Workspace, and electronic documentation systems.

Qualifications

• A genuine commitment to person-centered services and the belief that every individual has unique strengths, valuable contributions to make, and the ability to achieve meaningful life outcomes.

Skills

• Compassion
• Collaboration
• Respect

Benefits

• Health & Wellness BCBS Medical Insurance (HMO & PPO options)
• Delta Dental Coverage
• EyeMed Vision Plan
• Health Reimbursement Account (HRA)
• Employee Assistance Program (EAP)
• Agency-Paid Life Insurance
• 401(k) Retirement Plan with Employer Match
• Aflac Supplemental Insurance Options
• Vacation Time
• Sick Time
• Paid Holidays
• Tuition Reimbursement (up to $2,400 annually)
• Pet Insurance
• Employee Discounts
• Wellness Programs and Events
• Employee Recognition and Celebration Programs

Pay

$28-$29

Schedule

Monday-Friday 8:30 a.m. to 4:30 p.m.