Branch Support Coordinator

We are proud to be a member of the Rentokil family of companies, the global leader in pest control and other services across more than 90 countries. We partner with many of the world’s leading brands, serving consumer and business customers across multiple industries, and we strive to “protect people, enhance lives, and preserve the planet.”

Responsibilities

• General admin tasks: customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
• Accounts Payable: create purchase orders, code and process bills.
• Accounts Receivable: partner with collection team, handle credit requests, refunds, price changes, and pull invoices as needed.
• Customer contract management: maintain database, process price increases, set up new agreements.
• Office supply inventory management.
• Aspire support: sales entry, routing, client contact info, client inventory updates, sales delivery tickets, replacement/blooming tickets, master blooming schedules.
• Support branches in additional delegated functions.
• Admin/warehouse tasks: maintain adequate supply inventories with the warehouse manager, manage branch holiday pipeline.
• Admin month‑end tasks: assist with commission SOP, manage/assist with MUR reporting, oversee physical inventory processes (Aspire).

Requirements

• 3–5 years business administrative experience (preferred).
• Skill with Google Suite (preferred).
• Experience supervising others (preferred).
• High school diploma or GED required.
• 3–5 years experience in a similar administrative role (preferred).

Leadership Traits and Characteristics

• Excellent listening and communication skills.
• Outstanding customer service abilities.
• Strong written and verbal communication.
• Organizational and time‑management skills; ability to handle multiple tasks and take direction from multiple departments.
• Ability to provide timely, clear, and concise feedback.
• Attention to detail and strong analytical skills.
• Customer‑focused mindset with a growth orientation.
• Effective problem‑solving abilities.
• Capability to handle stress and stressful situations.
• Self‑starter attitude; ability to work independently and take initiative.

Benefits

• Professional and personal growth opportunities with multiple career pathways.
• Training and development programs.
• Tuition reimbursement (for full‑time colleagues).
• Health and wellness benefits starting day 1 for full‑time hires, including medical, dental, vision, disability, life insurance, and more.
• 401(k) retirement plan with company‑matching contributions.
• Vacation days, sick days, company‑paid holidays, and floating holidays.
• Company culture that prioritizes health, safety, and flexibility.

Pay

Base range: $23.00 – $37.00 per hour. Starting pay varies by geographic location, skills, education, and experience. Total earnings may be affected by overtime, incentives, commissions, performance, and route assignment where applicable.