Branch Supervisor, Kelver Library

About the role

Kelver Library serves a small and thriving community where neighbors support one another and meaningful local connections are part of daily life. As an important community hub, the library brings people together through programs, creative learning opportunities, community partnerships, and services for all ages.

Responsibilities

• Oversee daily library operations by allocating resources, prioritizing work, sharing information, and making decisions that support efficient branch operations.
• Troubleshoot facility and equipment concerns and coordinate with other departments as needed.
• Create staff schedules that ensure appropriate coverage and excellent service.
• Provide direct patron assistance and support collection maintenance and materials handling as needed.
• Recruit, interview, hire, train, and develop employees.
• Maintain performance, provide coaching and feedback, and support professional growth.
• Manage scheduling, timekeeping, assignments, priorities, and department operations.
• Foster collaboration, communication, team building, and adaptability.
• Support organizational initiatives and contribute to branch-level planning.
• Lead by example and work alongside staff to support excellent service.
• Build positive relationships with staff, patrons, community organizations, and local partners.
• Resolve concerns by researching issues, evaluating options, and identifying solutions.
• Support outreach and relationship-building efforts that strengthen community connections.
• Participate in project teams and cross-functional initiatives.
• Contribute to district work as a team member or project manager.
• May lead district trainings and support broader organizational priorities.

Requirements

• Two years of similar or related experience, such as library service or customer service.
• 2-4 years of successful supervisory experience.
• Experience teaching, training, or mentoring others.
• Excellent verbal and written communication skills.
• Ability to demonstrate effective leadership skills, including practical thinking, problem solving, adaptability, coaching, mentoring, and interpersonal skills.
• Ability to keep confidential information.
• Ability to travel between facilities.
• Ability to work varying shifts, including evenings and weekends.
• Ability to work independently, be proactive, and show initiative.
• Ability to prioritize and delegate tasks.
• Intermediate technology skills for Microsoft 365 (Word, Excel, Outlook), Microsoft Edge, and Microsoft Teams, with the ability to learn and apply new technologies.
• Ability to demonstrate curiosity in the technological and online resources the library provides and learn alongside patrons.
• Ability to communicate new ideas, products, and services in a positive and engaging manner.
• Demonstrated enthusiasm for an environment of constant change.
• Ability to work with people of all ages and diverse backgrounds.

Qualifications

• Required: Two years of similar or related experience, such as library service or customer service.
• Required: 2-4 years of successful supervisory experience.
• Preferred: Bachelor's degree.
• Preferred: Demonstrated ability to work with children and teens.
• Preferred: One year of library experience.
• Preferred: Spanish-language skills.