Branch Supervisor, Davies Library

About the role

Located in Deer Trail, Davies Library serves a small, rural community. The library shares space with the local school, creating a unique environment that requires thoughtful leadership, strong relationship-building, and an understanding of multiple service needs.

Key Responsibilities

• Oversee daily library operations by allocating resources, prioritizing work, sharing information, and making decisions that support efficient branch operations.
• Troubleshoot facility and equipment concerns and coordinate with other departments as needed.
• Create staff schedules that ensure appropriate coverage and excellent service.
• Provide direct patron assistance and support collection maintenance and materials handling as needed.
• Maintain a relationship with the Deer Trail School to support building and school community needs.

Supervision and Leadership

• Recruit, interview, hire, train, and develop employees.
• Monitor performance, provide coaching and feedback, and support professional growth.
• Manage scheduling, timekeeping, assignments, priorities, and department operations.
• Foster collaboration, communication, team building, and adaptability.
• Support organizational initiatives and contribute to branch-level planning.
• Lead by example and work alongside staff to support excellent service.

Customer Relations

• Build positive relationships with staff, patrons, and community members.
• Resolve concerns by researching issues, evaluating options, and identifying solutions.
• Support outreach and relationship-building efforts that strengthen community connections.

Projects and Organizational Contributions

• Participate in project teams and cross-functional initiatives.
• Contribute to district work as a team member or project manager.
• May lead district trainings and support broader organizational priorities.

Qualifications

• Two years of similar or related experience, such as library service or customer service.
• 0-2 years of supervisory experience.
• Experience teaching, training, or mentoring others.
• Excellent verbal and written communication skills.
• Ability to demonstrate effective leadership skills, including practical thinking, problem solving, adaptability, coaching, mentoring, and interpersonal skills.
• Ability to keep confidential information.
• Ability to travel between facilities.
• Ability to work varying shifts, including evenings and weekends.
• Ability to work independently, be proactive, and show initiative.
• Ability to prioritize and delegate tasks.
• Intermediate technology skills for Microsoft 365 (Word, Excel, Outlook), Microsoft Edge, and Microsoft Teams, with the ability to learn and apply new technologies.
• Ability to demonstrate curiosity in the technological and online resources the library provides and learn alongside patrons.
• Ability to communicate new ideas, products, and services in a positive and engaging manner.
• Demonstrated enthusiasm for an environment of constant change.
• Ability to work with people of all ages and diverse backgrounds.