Branch Supervisor I or II, Glenwood Springs
Summary
Supervises the day-to-day activities of the branch with regard to personnel; internal sales and service; security; daily operations; and compliance with applicable regulations, policies, and procedures.
Responsible for collaborating and coaching branch personnel to provide the highest level of customer service and effective promoting and selling of products and services.
Essential Duties and Responsibilities
- Directly supervises the Universal Bankers at the assigned Branch.
- Responsible for daily work schedules, hiring, training, cross-training, goal setting and development, performance evaluation, and disciplinary counseling of this staff.
- Manages customer relationships, handling customer problems and complaints, resolving issues to improve overall service to bank customers.
- Instills a sales culture though consistent training and development of employees.
- Reviews and approves the daily overdraft report.
- May be requested to assist in monitoring branch profitability.
- Helps attain internal performance objectives for branch business volume and sales goals; monitors branch budget to include income and expense control.
- Ensures adherence to bank policies, procedures, and security protocols to mitigate risks, contribute to successful audits, and maintain operations efficiency.
- Responsible for promotional campaigns and product initiatives for the assigned branch.
- Consistently develops employees to prepare for career advancement.
- Fulfills ANB C.O.A.C.H. philosophy by holding consistent one-on-ones and ensuring daily huddles are completed.
- Maintains current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
- Maintains confidentiality as defined by department and company standards.
Education and/or Experience
Branch Supervisor I
- A minimum of 2 years related experience and/or training; or combination of education and experience.
- Demonstrates ability to achieve sales targets.
- Strong knowledge of banking products, services, and operational procedures.
- Strong understanding of regulatory compliance requirements.
- Ability to work effectively and proactively in a fast-paced, customer-focused environment.
Branch Supervisor II
- Minimum of 4 years progressive experience in retail banking with at least 2 years in a supervisory or leadership role; or an equivalent combination of education and experience.
- Proven track record of achieving sales targets and driving business growth.
- Exceptional knowledge of banking products, services, and operational procedures.
- Thorough understanding of regulatory compliance requirements and risk management principles.
- Strong ability to work effectively and proactively in a fast-paced, customer-focused environment.
Health & Wellness Benefits (Subject to Eligibility Requirements)
- Minimum 4 Weeks of Paid Time Off (PTO)
- 11 Paid Holidays
- Medical, Dental, and Vision Insurance
- Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
- Company provided Life, AD&D, and Disability Insurance with supplementation options
- 401(k) plan with discretionary company match and profit sharing
- Discretionary annual bonus and employee referral incentives
- Employee Assistance Program (EAP)
- Tuition Reimbursement Program
- Spanish Communication Assistant Program Incentive
Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran
ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law. ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that applicant not provide information on age, date of birth or graduation date from any academic institution, including on resumes.
Anticipated Date of Application Window Closure:
07/04/2026 (or until filled).