Branch Services Representative (Teller)

About the role

Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.

Responsibilities

• Accurately and efficiently processes transactions.
• Accurately and efficiently performs service requests.
• Completes and files regulatory reports as required.
• Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing.
• Processes check deposits through Check 21 solution.
• Cross-sells products and services to members.
• Performs other duties as assigned.

Qualifications

• High school diploma or GED is required.
• Basic understanding of MS Office Suite is desired.
• One to two years cash handling and/or customer service experience is required.
• Excellent customer service & interpersonal skills and mathematical skills.
• Able to work in a fast-paced environment; especially where one must frequently convey detailed or important instructions accurately or quickly.
• Excellent verbal and written communication skills.
• Valid driver’s license required with clean abstract and vehicle to drive to a branch when scheduled.

Benefits

• On-demand pay through financial wellness provider.
• Competitive pay.
• Comprehensive benefits package including medical insurance, dental insurance, 401(k) retirement plan, and more.
• Additional perks such as vacation cash-out program, flexible spending accounts, and employee assistance program.