Branch Relationship Banker - Thornton, CO

About the role

At Vectra Bank, we’re looking for a Branch Relationship Banker to join our Thornton branch team. The ideal candidate will have a passion for serving the community, a strong background in sales and customer service, and a commitment to helping clients achieve their financial goals.

Responsibilities

• Perform full-service banking services to new and existing customers within the branch, focusing on sales and service.
• Handle new accounts, consumer loans, and client service issues.
• Make appropriate referrals for other bank products and services, including commercial lending products.
• Follow up with clients as needed.
• May be responsible for processing cash transactions, opening or updating accounts, originating and closing consumer or small business loans.
• Resolve customer service issues.
• Establish, expand, and maintain a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
• Process cash transactions and other customer service duties within the branch.
• Other duties as assigned.

Qualifications

• A high school diploma or equivalent with 1+ years' experience in sales, teller, new accounts, or loan processing, or other directly related experience.
• An equivalent combination of education and experience may meet qualifications.
• Previous experience in a financial sales representative-oriented role preferred.
• Working knowledge of mathematical calculations and standard banking products, services, and transactions.
• Solid knowledge of all retail products and services.
• Basic knowledge of consumer lending applications.
• Proven customer service, interpersonal, and communication skills, both verbal and written.
• Effective selling, cross-selling, and referral skills.
• Solid mathematical, problem-solving, and negotiation skills.
• Solid interpersonal & relationship building skills.
• Strong attention to detail and time management.
• Proficient in basic computer skills.

Benefits

• Medical, Dental, and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing
• Competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

Pay

The base salary for this position ranges from $23.00 to $30.00 hourly, depending on job-related factors such as level of experience and location.