Branch Receptionist

About the role

The Receptionist answers the telephone, greets clients and visitors, receives and transmits messages, and maintains the agency's professional image with callers and visitors.

Responsibilities

• Handle incoming calls and visitors, provide assistance and information as required, and connect callers/visitors with the desired party in a friendly, courteous, and cheerful manner.
• Also maintains the in and out log and the Welcome Board.
• Answer client inquiries or direct the inquiry to the person best able to handle
• Distribute incoming fax messages.
• Record and forward accurate messages.
• Retrieve overnight