Branch Operations Supervisor

What You'll Do

• Aid in managing daily driver routes and service schedules
• Support drivers in the field and help troubleshoot operational or equipment issues
• Ensure compliance with DOT regulations and company safety standards
• Perform route observations and vehicle inspections to maintain service quality
• Work closely with the Branch Operations Manager to manage branch performance and operational goals
• Monitor branch performance including expenses, service delivery, and revenue goals
• Ensure drivers present a professional image and represent the company well at customer sites
• Communicate with customers to address concerns and ensure excellent service
• Cookordination with fleet maintenance teams and vendors to keep equipment operating properly
• Maintain operational supplies and equipment inventory
• Review and manage operational paperwork including logs, work orders, and reports
• Aid in driver training, coaching, and development
• Provide leadership support during emergencies or operational issues

What We're Looking For

• Supervisory or management experience
• Experience in transportation, logistics, or trucking operations
• Knowledge of DOT and CDL regulations
• Strong problem-solving and decision-making skills
• Ability to stay organized while managing multiple operational priorities
• Strong communication skills with drivers, customers, and leadership
• Working knowledge of Microsoft Office (Excel, Outlook, Word)
• Preferred: Current CDL (Class A or B), previous CDL driving experience, experience supervising CDL drivers or transportation teams, mechanical or equipment familiarity

Work Environment

• Combination of office and operational field environment
• Interaction with drivers, equipment, and transportation operations
• Some light lifting and bending may be required
• Fast-paced environment requiring strong organizational skills