Branch Operations Manager Trainee - Greenwich, CT

About the role

Learn how to manage overall operational efficiency of the branch office. Through various training mechanisms, gain knowledge of day-to-day operational functions and how to ensure compliance with firm and regulatory policies and procedures.

Essential Duties and Responsibilities

• Become trained and skilled to effectively and efficiently function in the Operations Manager role
• Performs back-up for all operational functions as required by workloads and absences
• Works directly with home office personnel to coordinate branch-home office workflow
• Completes self-audit of branch procedures
• Affords assistance to Branch Manager with confidential matters and compliance visits and replies
• Affords assistance to Branch Manager with controlling expenses and operating at peak efficiencies
• Maintains oversight of ordering of supplies, purchase orders and postage usage
• May review branch invoices and operating statements
• Maintains branch operational manuals
• Researches and resolves complex problems relating to client accounts and inquiries
• Affords assistance to Branch Manager in disseminating information at regular branch meetings
• Coordinates rent, facility, office maintenance and cleaning/security issues
• Performs other duties and responsibilities as assigned

Knowledge

Comprehensive understanding of company policies and procedures and industry rules and regulations.

Skill

Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

Ability

To handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a Service 1st attitude.

Education/Previous Experience

• Bachelor’s degree from four-year college or university in related field and a minimum of one (1) year experience in the financial services industry, preferably including related operational management and supervisory experience.
• Any equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses/Certifications

• SIE required provided that an exemption or grandfathering cannot be applied.
• Series 7 and 66 (or 63 and 65) required.
• Ability to obtain Series 9 & 10 within six (6) months of hire.
• Ability to obtain additional securities and advisory state registrations if required by state.

Pay

The office has determined the appropriate range for this position to be $85,000.00 to $98,000.00 base salary.

Workstyle

Hybrid

Total Compensation

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

Benefits

• Medical, dental, and vision
• Life insurance
• Critical illness insurance and accident insurance
• Disability benefits
• Retail savings
• Paid time off (including vacation, holidays, and sick leave)
• Parental leave

Company Culture

• Five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve)
• Core values of client-first, integrity, independence and a conservative, long-term view
• People-first culture
• Honoring, valuing, and respecting the uniqueness, experiences, and backgrounds of all associates

Equal Opportunity Employer

We expect our associates to grow professionally and inspire others to do the same. At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.