Branch Operations Manager-Charleston, SC

Responsibilities

• Performs back-up for all operational functions as required by workloads and absences.
• Works directly with home office personnel to coordinate branch-home office workflow.
• Completes self-audit of branch procedures.
• Affords assistance to Branch Manager with confidential matters and compliance visits and replies.
• Affords assistance to Branch Manager with controlling expenses and operating at peak efficiencies.
• Oversees ordering of supplies, purchase orders and postage usage.
• Maintains accounting of branch petty cash.
• May review branch invoices and operating statements.
• Researches and resolves complex problems relating to client accounts and inquiries.
• Affords assistance to Branch Manager in disseminating information at regular branch meetings.
• Coordination of rent, facility, office maintenance and cleaning/security issues.
• Recruitment, selection, orientation, training, and supervision of branch operations associates.
• In conjunction with the Branch Manager, conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files.
• Evaluation of workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow.
• Ensures daily staffing levels and cross-training is adequate.
• Coordination of registrations, continuing education, licensing, etc. of branch personnel.

Requirements

• Bachelor’s degree and three years’ experience in the financial services industry, preferably including related operational management and supervisory experience ~or~ An equivalent combination of experience, education and/or training as approved by Human Resources.
• Licenses Required: SIE required provided that an exemption or grandfathering cannot be applied; Series 7, 9 & 10; Series 63, 65 and/or 66 as required by state.

Qualifications

• Ability to obtain additional securities and advisory state registrations if required by state.

Skills

Education: Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Critical Illness Insurance and Accident Insurance
• Disability Benefits
• Retail Savings
• Paid Time Off (including vacation, holidays, and sick leave)
• Parental Leave