Branch Operations Manager

Duties and Responsibilities

• Hires, trains, and provides leadership to the operations team within a branch.
• Organizes and oversees the schedules and performance of the operations team.
• Supervises drivers, warehouse associates, customer service representatives/managers.
• Motivates and encourages operations team to ensure goals are met.
• Conducts performance evaluations that are timely and constructive.
• Reviews and analyzes operational and financial reports; uses data to project expenses.
• Collaborates with Regional Operations Manager to develop financial goals and strategies.
• Reports issues and incidents to Region Ops Manager in a timely manner...
• Ensures safety, employee, customer incidents are handled appropriately.
• Assists in preparing operations budget and monitoring expenses.
• Generates and analyzes P&L reports. When requested, submits analysis to Regional Operations Manager.
• Collaborates well with the Sales Team to ensure Customer Service Excellence by assuring customers' needs are met.
• Resolves customer complaints, staffing problems, and other issues that may interfere with efficient operations.
• Interacts with customers.
• PARTNERS WITH HR ON RECRUITING, TRAINING AND DEALING WITH EMPLOYEE CONCERNS.
• Ensures monthly cycle counts are performed.
• Manages inventory at branch level.
• Interacts with regional inventory managers to ensure proper inventory levels.
• Handles discipline and termination of employees in accordance with company policy.
• ATTENDS ANNUAL OPERATIONS MEETING.
• PERFORMS ALL OTHER DUTIES AS ASSIGNED.

Minimum Job Qualifications

• 3 Years Leadership and Management Experience
• Preferred Degree in Business or related field
• Construction Industry Experience Preferred

Knowledge, Skills, And Abilities

• Demonstrated proactive, and professional oral and written communication skills required to effectively interact with all levels of company management staff and customers
• Excel, Word, PowerPoint, OneNote, Teams, and Outlook
• Proven ability to build and manage successful teams
• Ability to be tactical, results oriented, and strategic

Work Conditions

• Time sitting at a desk and working on a computer
• Inside, Warehouse, and outside
• Lifting capabilities 50 lbs
• Travel to annual operations meeting and travel to customers in local area /region as needed or upon request

Safety Responsibility

This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work location, exercises and promotes safe behaviors and shows unyielding support of programs, rules, and policies regarding safety.

Company Benefits

• Vacation and Sick time (starts accruing upon hire)
• Medical, Dental, and Vision Insurance (1st of Month following 30 days)
• Health Savings Account (HSA) - HSA match up to $2,000
• Incentive Program
• 401(k) Eligibility (after 30 days)
• 401(k) Company Match (after 1 yr of service)
• Annual Profit Sharing (after 1 yr of service)
• Paid Holidays (8 designated, 3 Floating)
• Life and Disability Insurance (1st of Month following 90 days)
• Employee Assistance Program
• Education Reimbursement
• Referral Program (up to $750)