Branch Operation Supervisor

Summary

Coordinate with branch manager in implementing and carrying out bank policy with respect to overall operations of the branch.

Essential Duties and Responsibilities

• Assigns duties and work schedules to workers to ensure efficient functioning of the branch
• Train employees in customer service and banking procedures
• Assist Branch Manager in the accomplishment of branch goals
• Oversee day to day operation of the branch
• Oversee the flow of cash and financial instruments in accordance with company policy
• Assess risk of all financial transactions executed by organization personnel
• Monitor activities to implement institution's policies, procedures, and practices
• Effectively communicate with customers to resolve account problems
• Approve & authorize checks and assist teller to solve any operational issues
• During peak periods assist Universal Bankers in opening new accounts and assure quality of customer service of the Branch
• Manage & report to Branch Manager of any teller shortages or overages
• Conduct security check of building and all tellers stations
• Ensure completion of daily assigned tasks and responsibilities
• Maintains harmony among workers and resolves grievances
• Monitor and review financial institution's security procedures and control access to vault
• Continually updates and apprises Branch Manager of status of branch operations and pending issues

Education and Experience

One year certificate from college or technical school; or one year+ related experience and/or training; or equivalent combination of education and experience.

Benefits

• Salary range $50,000 - $55,000
• Generous matching 401(k)
• Excellent healthcare coverage (medical/dental/vision)
• Short- and long-term disability and life insurance options