Branch Manager- Schenectady

About the role

Implements and executes all sales efforts within the branch. Responsible for operational efficiencies and compliance. Confers with Market Leader on branch strategy and implementation.

Responsibilities

• Achieves established sales goals, including core deposit growth, through retention and development of existing client relationships by actively promoting and referring Pioneer Bank and Pioneer Wealth Management products and services.
• Solicits commercial business outside the branch office as well as cultivates retail business through networking and development of centers of influence.
• Participates in appropriate community activities and organizations in order to enhance sales efforts and the visibility of the bank.
• Works in conjunction with Business Banking Officer to formulate branch business development strategy.
• Collaborates with Pioneer Wealth Management Team to develop and coach branch staff.
• Develops and executes coaching and sales strategy within the branch team.
• Mentors, empowers, and develops all members of the management team.
• Maintains control over and makes recommendations regarding the physical environment based on customer service, and employee and customer safety and security.
• Addresses any injuries or illnesses promptly, alerting appropriate Bank management staff, depending on whether the incident involves a customer or employee.
• Maintains control over and makes recommendations regarding the physical branch setting.
• Performs additional duties as assigned.

Requirements

• High School Diploma required.
• Minimum of 3 years financial industry experience, including responsibility for direct supervision of staff.
• Bachelor’s Degree preferred.
• Proven sales abilities and goal attainment with capacity to motivate branch staff to cross sell financial services.
• Experienced leader with proven ability to coach, lead, and mentor staff as required.
• Proven ability to grow, develop and retain client relationships with a fundamental understanding of commercial industries and high net worth retail clients.
• Complies with policies and procedures to maintain accuracy and meet deadlines.
• Bilingual ability a plus.
• Attainment of Notary Public certification preferred, or ability to obtain within 6 months of acceptance of position.
• Proficiency with MS Word and Excel, E-mail, internet software, and capacity to learn retail banking computer system is essential.
• Access to reliable transportation in order to travel on short notice plus valid driver's license and ability to maintain this throughout employment.
• Ability to maintain a flexible daily schedule including evenings and Saturdays.

Qualifications

• Excellent oral and written communication skills.
• Must possess good interpersonal skills in dealing with bank staff and customers in a professional manner.
• Ability to work cooperatively and professionally with colleagues.
• Ability to professionally represent yourself as a leader of Pioneer to outside business/customer contacts, and while attending meetings and events.
• Strong management, leadership and administrative skills, with effectiveness in developing tasks, managing resources and coaching staff to achieve targets/goals.
• Must be an enthusiastic, positive leader and a productive team player.
• Strong analytical, organizational, and decision-making skills.
• Working knowledge of Microsoft Office, Internet, and Outlook.
• Must be able to operate various types of business equipment, such as telephones, calculators, and personal computers.
• Literacy in letter writing and file maintenance skills and ability to use the telephone to take messages and place calls.