Branch Manager (Pittsburgh Airport)

About the role

You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability. You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings. You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process. You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows. You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes.

Responsibilities

• You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience.
• You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities.
• You are highly organized and have excellent customer service skills.

Requirements

• Experience and Education
• Supervisory and Communication Skills
• Organization and Customer Service

Qualifications

• Work Authorization
• Age and License

Skills

• Leadership
• Sales
• Customer Service
• Recruitment
• Vehicle Management

Benefits

• Comprehensive Health & Insurance
• AI at your fingertips
• Company Car & Equipment
• Paid Time Off & Sick Leave
• Uniform & Dry Cleaning
• Exclusive Employee Rentals

Pay

A yearly salary of at least $61,875 plus bonus!

Schedule

Day/evening shifts