Branch Manager - Pierremont Branch

At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

About the role

The Branch Manager is responsible for maintaining an engaged, operationally sound, and high-performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs.

Branch Managers drive branch performance results through strong individual sales performance while ensuring the team meets and exceeds branch sales, quality, and service goals. This role maintains an operationally efficient and compliant branch. Regions' mission is to make life better for our customers and communities, and we seek candidates committed to fostering customer relationships, identifying needs, and creating a path to achieving financial goals.

The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve common goals. This requires a fast-paced and energetic environment, with the ability to provide personalized customer service.

Responsibilities

• Leads a small team of branch associates responsible for contributing to new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions
• Conducts outside sales efforts to generate new business clients while maintaining and expanding existing consumer and business banking relationships
• Educates associates, customers, and surrounding communities about best practices to achieve and maintain financial wellness, as well as emerging bank technology and digital solutions such as mobile, online, and ATM offerings
• Coaches and develops branch associates through execution of iConnect — Regions' Sales, Service, and Coaching process, with guidance from assigned mentors, senior-level managers, and internal support partners
• Provides consistent and timely coaching and guidance to associates to strengthen their product knowledge and identify customer needs
• Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types, annuities, and life insurance
• Ensures a consistent optimal customer experience, including handling customer transactional needs as needed (e.g., greeting customers and processing transactions)
• Resolves escalated customer and associate issues and provides counseling to associates in partnership with senior leadership and Human Resources
• Manages the recruiting and selection process for the assigned branch
• Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized
• Follows all bank policies, processes, procedures, and internal audit requirements, adhering to applicable laws and regulations
• Ensures sound banking practices, including managing, identifying, and reporting operational risks

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. This position is incentive-eligible and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Requirements

• High School Diploma or GED
• Two (2) years of Financial Services, sales, or sales management experience
• Expected to obtain an active Life Insurance License within the first twelve (12) months and maintain continuing education for licensing requirements
• Ability to work on Saturday as needed

Preferences

• College degree
• Life Insurance License
• Supervisory experience within the Financial Services industry
• Five (5) years of banking and/or lending experience
• Five (5) years of relationship-based client consultation experience

Skills and Competencies

• Ability to exhibit mastery of key advice, guidance, and education concepts
• Ability to handle multiple priorities simultaneously
• Ability to provide effective feedback and guidance
• Excellent communication and customer service skills
• Excellent leadership and problem-solving skills

Pay

Pay ranges are job-specific and provided as a point-of-market reference for compensation decisions. Other factors impacting pay include experience, skills, knowledge, contribution, job location, and performance. The target information below is based on the Metropolitan Statistical Area Market Range for the position's location and level.

• Minimum: $54,815.31 USD
• Median: $71,604.00 USD

This role is eligible to participate in commission and formulaic incentive plans, with potential earnings based on performance against defined metrics and goals.

Benefits

Regions offers a flexible, comprehensive benefits package for eligible associates, including:

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental, and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Benefits and plans may be changed, amended, or terminated at any time.

Schedule

This is a full-time position.