Branch Manager - Nassau Central Area, Vice President
About the role
The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, growing sales and client base in coordination with the consumer sales team. The overall objective of this role is to lead a team to grow sales, build customer loyalty, and recommend the development of business strategies or initiatives.
Responsibilities
- Develop sales plans and drive individual production goals, including building referral networks and relationships with internal partners and external contacts
- Create an environment through activity-based coaching and performance development and implement/execute coaching plans to develop employees' skill sets to achieve personal/branch goals
- Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities
- Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition and ensure clients receive optimal service and monitor/adhere to operational controls
- Collaborate with branch partners to successfully achieve goals, build customer relationships, and deliver customer service
- Leverage workforce planning tools to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals
- Integrate segment partners, partner with Assistant Manager, and partner with the Division Operational to drive sales and drive outbound sales activities
- Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used
- Lead hiring process and coordinate performance management, compensation, communication, and employee evaluation of branch staff
- Plan, budget, and policy formulation and involved in short-term planning resource planning
- Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets
Qualifications
- 6-10 years of relevant experience required
- Previous experience in banking or financial industry preferred
- Sales management experience preferred
- Registered or willing to register as a mortgage loan originator with Nationwide Mortgage Licensing
- Obtain or willing to obtain a unique identifier from the Registry
- Consistently demonstrates clear and concise written and verbal communication skills
- Consistently demonstrates analytic skills
Education
Bachelor's Degree/University degree or equivalent experience. Master’s degree preferred.
Benefits
Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
Pay
Primary Location Full Time Salary Range: $107,120.00 - $160,680.00. In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Schedule
Full-time position located in Plainview, New York, United States.