Branch Manager Internship

About the role

The Branch Manager Intern with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction. The intern will achieve a variety of operational goals through effective customer service strategies that align with the goals of the sales, purchasing, and inventory teams.

Responsibilities

• Conduct business-to-business sales and customer service with a focus on building and developing relationships with the customer base
• Execute the TRS process:
  1. build brand awareness
  2. assess customer’s needs
  3. exceed expectations
  4. build loyalty
• Perform basic cashier functions and load products into customer vehicles
• Perform general store maintenance including cleaning, merchandising, restocking shelves, and putting away incoming stock
• Analyze basic inventory information to determine product availability and re-order status
• Promote private label brands to maximize TRS gross profit
• Educate prospective customers on competitive advantages (best people, best technology, and best price)
• Maintain a thorough understanding of the company website and educate customers on how to best utilize the “Brick and Click” business model

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires regular use of hands for simple grasping and fine manipulations
• Requires regular bending, squatting, crawling, climbing, and reaching
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50 lbs

Experience

• Relevant experience in retail and/or supply chain management preferred
• High school diploma or GED, or equivalent combination of education and experience

Education

This role does not require a degree. Relevant skills and experience and alignment with core values are valued above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations

Language Skills

Business proficiency in English is required.

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• 401(k) matching
• Employee Assistance Program
• Company Discounts available at HQ locations only
• On-site fitness centers
• Dog-friendly offices