Branch Manager; Corinth Downtown MS
About the role
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service, and operations; coaching on existing processes; leading the team in achieving budgeted production goals; acquiring new consumer and business customers; initiating referrals to partners; and deepening all existing customer relationships proactively driving business inside and outside of the branch.
Responsibilities
- Managing portfolio of high value consumer and business customers.
- Leading the process of referring customers to other areas of the bank to meet customer needs, deepen relationships, and build strong internal partnerships pursuant to OCR guidelines for the branch.
- Leading team to provide excellent customer service and effectively resolve customer issues.
- Leveraging available tools and technology to identify and present sales and service opportunities.
- Maintaining knowledge and educating team on all products, services, technology, and policies.
- Maintaining active involvement in the community and developing key business and community relationships.
- Developing key internal partnerships to drive business in market area.
- Actively overseeing the recruitment and hiring process ensuring the assigned market is staffed with colleagues suitable for Huntington’s culture.
- Garnering resources required to support team.
- Managing the overall operations of the branch, adhering to all operational, security, risk, and regulatory related policies and procedures.
- Understanding branch sales, service, operations, and financial performance.
- Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication, and presentation.
- Performing other duties as assigned.
Requirements
- High School Diploma or GED and minimum of 1 year or more in a goal-driven retail sales leadership role or a Bachelor's Degree.
- This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.
Preferred Qualifications
- Bachelor's Degree and previous management experience.
- Ability to understand, drive, and lead branch sales, service, operations, and financial performance within the branch and digital channels.
- Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, colleague development, and presentation skills.
- Excellent verbal and written communication skills.
- Comfort with technology such as mobile services and online banking services.
- Knowledge of consumer and business deposit products.
- Ability to develop, influence, inspire, and motivate colleagues to increase retention.
Schedule
This is an exempt position, not eligible for overtime pay.
Certain positions outside our branch network may be eligible for a flexible work arrangement, combining in-office and work-from-home opportunities. Specific work arrangements will be provided by the hiring team.