Branch Manager - Broadway/178th Street, Assistant Vice President

An intermediate management level position responsible for providing full leadership and direction to a team of employees to grow sales and client base in coordination with the consumer sales team.

Responsibilities

• Administer branch sales, service, control, and management of human resources
• Manage staff to ensure clarity on work priorities and activities while maintaining high levels of customer service
• Execute planning and budgeting activities to meet branch annual goals
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff
• Monitor performance to ensure branch metrics are met and implement action plans to enhance customer satisfaction
• Oversee branch controls and compliance to manage risk and ensure positive internal audit ratings
• Identify training needs, career progression opportunities, and partner with staff to create professional development plans
• Perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions, and terminations
• Lead recruitment, selection, and onboarding of staff across sales and operations roles within the branch
• Assess risk in business decisions, ensuring compliance with applicable laws, rules, and regulations, and uphold ethical standards
• Supervise team activities and create accountability for maintaining standards

Requirements

• 5-8 years of relevant experience
• Previous experience in banking or financial industry preferred
• Proven experience managing teams
• Clear and concise written and verbal communication skills
• Strong analytic skills

Qualifications

Bachelor’s Degree/University degree or equivalent experience.

Pay

Full-time salary range: $80,480.00 - $120,720.00. In addition to salary, eligible employees may receive discretionary and formulaic incentive and retention awards.

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and holidays

Available offerings may vary by jurisdiction, job level, and date of hire. For additional information, visit citibenefits.com.

Schedule

Full time.

Location: New York, New York, United States.