Branch Manager

About the role

The Branch Manager position at WaFd Bank is seeking a dynamic, results-oriented leader who can drive business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services.

Responsibilities

• Drive business development and sales, focusing on small businesses
• Grow deposits and originate loans
• Expand client relationships through cross-selling additional services
• Lead, coach, and develop a high-performing team to achieve growth goals
• Deliver outstanding customer service
• Ensure compliance with regulatory and operational standards

Requirements

• Bachelor’s degree or equivalent experience in finance, business, or a related field
• 5+ years in banking, with at least 2-3 years in a supervisory or managerial role; prior sales or client relations experience, preferred
• Proven success in small business development, deposit/loan growth, and cross-selling
• Strong knowledge of banking regulations, compliance, and operational procedures
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams), keyboarding, and digital banking tools
• Excellent organizational, analytical, communication, and interpersonal skills
• Valid driver’s license and ability to be bonded

Qualifications

• Reflects the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service
• Demonstrates professionalism in all communication and consistently be kind
• Maintains performance metrics and production goals
• Provides coaching, motivation, mentoring, and feedback to staff
• Ensures a consistently high level of customer satisfaction through excellent service
• Adheres to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations

Skills

• Leadership and management skills
• Customer service and relationship building
• Financial analysis and planning
• Regulatory compliance and operational procedures
• Microsoft Office proficiency

Benefits

WaFd Bank offers a comprehensive benefits package including:

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• 401(k) plan
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA).