Branch Manager

Description

You’re the connection between the branch, the community, and the customers. You’ll be the one who helps customers, over the phone and in-person, when they have a financial need.

About the role

You’ll be the Branch Manager at Security Finance, a company that has been in the financial services industry since 1955. Security Finance provides installment loans and income tax preparation to the communities where they operate. They are committed to being good members of their community, helping neighbors in times of need, and treating customers with the respect they deserve.

Responsibilities

• Develop, lead, train, and manage branch employees.
• Maintain office cash with accuracy and security.
• Meet goals while providing outstanding customer service.
• Ensure prompt and accurate completion of the loan process and income tax returns.
• Maintain reporting and minimize delinquent debt through collection activities.
• Maintain compliance with state and federal lending regulations and Company policies and procedures.

Requirements

• Previous management experience.
• Previous customer service experience.
• The ability to fluently communicate in English and Spanish.
• Knowledge of state and federal lending regulations.
• A valid state driver’s license, with an acceptable driver’s record.
• Access to a reliable automobile for use on a daily basis.
• Previous finance experience.

Qualifications

We are looking for someone who can develop, lead, train, and manage a team, maintain office cash with accuracy and security, meet goals while providing outstanding customer service, ensure prompt and accurate completion of the loan process and income tax returns, maintain reporting and minimize delinquent debt through collection activities, maintain compliance with state and federal lending regulations and Company policies and procedures, and keep up with the latest developments in the financial services industry.

Skills

• Strong leadership and management skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Knowledge of state and federal lending regulations.
• Ability to handle multiple tasks and prioritize effectively.

Benefits

• An excellent benefits package that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
• Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
• Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.
• TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation.

Pay

Compensation details are confidential and will be shared during the interview process.

Schedule

The schedule for this position is flexible and will be discussed during the interview process.