Branch Manager

Key Responsibilities

• Lead daily huddles and hold employees accountable for performance, attendance, safety, and professionalism
• Coach, develop, and mentor branch staff; partner with HR on hiring, onboarding, and performance management
• Build a strong branch culture grounded in company core values
• Recognize outstanding performance, address concerns promptly, and develop future leaders
• Cover daily activity across sales, fabrication, warehouse/yard, and administration
• Ensure orders are completed accurately and on time; maintain inventory accuracy
• Champion workplace safety and maintain branch cleanliness and appearance
• Lead continuous improvement initiatives to increase operational efficiency
• Resolve customer concerns quickly and professionally
• Build and maintain relationships with key customers
• Partner with the sales team to exceed customer expectations and support revenue growth

Requirements

• 7+ years of progressive leadership or branch/operations management experience
• Proven track record of holding teams accountable and increasing operational efficiency and profitability
• Strong communication, organization, and problem-solving skills
• Ability to lead in a fast-paced, production-oriented environment

About Stone Center

For more than 70 years, Stone Center has been one of the Midwest's premier suppliers and fabricators of natural stone products. Family- and veteran-owned, we combine craftsmanship, innovation, and exceptional customer service — and we invest in leaders who build great teams and a culture of accountability.

Core Values

• Never Be #2 — We compete to win in everything we do.
• Integrity in Every Action — We do the right thing, always.
• Relentless Optimism — We bring energy and belief to every challenge.
• Passion + Accountability = Excellence — We own our results.
• Earn Trust, Give Respect, Build Together — We grow as one team.

How to Apply

Submit your resume to jon.smiley@stonecenters.com along with a brief summary of your team leadership experience and how you have improved profitability, efficiency, or scalability in a previous role. Subject line should read: Application — Branch Manager Cincinnati.