Branch Manager

Job Scope

The Branch Manager is responsible for the overall performance, profitability, and operational success of the branch. This role carries full profit and loss responsibility while leading branch operations, driving sales growth, developing team members, and delivering exceptional customer experiences.

Essential Functions

• Promote and communicate Premier Trailer Leasing's value proposition to prospective and existing customers.
• Possess and develop opportunities to quote customer equipment requirements.
• Follow up on customer quotations through phone calls, meetings, and site visits.
• Build and maintain strong relationships with key customer stakeholders, including purchasing, operations, and executive leadership.
• Drive revenue growth and market expansion within the assigned territory.
• Lead all branch functions and oversee daily operations.
• Maintain accountability for overall branch performance and profitability.
• Ensure branch resources are effectively managed to meet customer and operational demands.
• Request and coordinate additional support as needed to fulfill branch obligations.
• Train, coach, and mentor branch employees to maximize performance and professional growth.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Support employee development while creating an engaging and productive work environment.
• Maintain direct responsibility for branch profit and loss performance.
• Oversee and support all collection efforts to ensure healthy financial results.
• Monitor business performance and implement strategies to achieve operational and financial goals.

Education & Experience

• Bachelor’s degree in business or similar field, plus 3–7 years of previous experience working in sales and/or experience in the trucking industry, truck/trailer rental, leasing or customer service environments.
• Substantial experience as a sales manager preferred.
• Strong leadership, communication, and relationship-building skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Previous experience leading sales teams and managing business development efforts.
• Proven success in sales management or branch leadership role.

Physical Requirements

• Ability to drive in excess of five hours per day.
• Ability to repeatedly enter and exit a vehicle throughout the workday.
• Ability to physically inspect trailers both inside and outside.
• Ability to access areas underneath trailers when necessary.
• Ability to walk trailer yards and climb stairs as required.
• Ability to drive/fly in excess of three days per week.

Technology Skills

• Proficiency in Microsoft Office Suites - Word, Excel, PowerPoint and Outlook.
• Experience using Customer Relationship Management (CRM) systems to manage sales opportunities and customer relationships.
• Ability to utilize business reporting and operational dashboards to monitor branch performance, utilization, revenue, and profitability.