Branch Manager

About the role

As a Branch Manager within PNC's Retail Banking organization, you will be based in Mountain Lakes, NJ. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive.

Responsibilities

• Leading all aspects of branch performance
• Driving revenue and customer loyalty through consultative interactions with clients
• Creating a differentiated customer experience
• Collaborating with a broad range of eco-system partners
• Accountable for risk management and compliance
• Building a high performing team
• Acquiring and retaining talent through effective onboarding, coaching and development
• Managing operational, human capital, reputational and business risk
• Exercising leadership, authority and sound decision making to mitigate sales practice risk
• Ensuring compliance with regulatory guidelines and adherence to established policies and procedures

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Qualifications

• Accountability
• Banking
• Client Counseling
• Customer Experience (CX)
• Customer Loyalty
• Decision Making
• People Management
• Proactive Behavior
• Results-Oriented

Skills

• Branch Banking Services
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Sales Management

Work Experience

• Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years of related experience.

Education

No Degree

Preferred Skills

• Preferred Skills

Pay

Base Salary: $84,150.00 – $140,250.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Schedule

This role is incentive eligible with the payment based upon company, business and/or individual performance.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives

Application Window

Generally, this opening is expected to be posted for two business days from 07/03/2026, although it may be longer with business discretion.

Disability Accommodations

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA).