Branch Manager
OneMain Financial · Kissimmee, FL · 2 wk ago
Business DevelopmentFull-time
About the role
Empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment.
Responsibilities
- Build a customer-focused environment, ensuring all lending options are presented and modeling excellence in service
- Conduct engaging meetings that motivate and align the team with branch goals
- Manage training on branch operations, compliance and collections, providing real-time coaching to ensure team members effectively apply their knowledge
- Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions
- Arrive and cultivate high-quality, diverse talent to build a strong team that aligns with OneMain values and goals
- Provide actionable feedback to support team members' growth and promote a culture of continuous improvement
- Inspire high performance while ensuring adherence to policies and regulations
- Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges
- Work closely with peers and management, remaining open to feedback and continuously seeking professional growth
Requirements
- High School Diploma/GED
- Leadership experience with coaching and leading a team
- Proven experience with meeting sales goals
- Ability to obtain insurance licensing within 6 months of start date where required
Preferred Requirements
- College degree or experience with underwriting, credit decision, or related financial industry experience
Benefits
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
Pay
Annual salary plus incentives.
Schedule
Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts.