Branch Manager

About the role

The Branch Manager at Murphy-Hoffman Company, LLC is responsible for overseeing the day-to-day operations of a branch, ensuring compliance with established policies and procedures. They are responsible for formulating major objectives, specific policies, plans, procedures, and programs for the branch operations, working closely with department managers to develop specific performance targets, programs, and plans in line with company goals and objectives. They also evaluate departmental performance, assist with personnel decisions, and develop and train department managers.

Essential Functions

• Plans, directs, and controls all activities of the branch profit centers through department managers who are responsible for the overall growth and profit objectives of their respective departments.
• Formulates annual and monthly business plans, sales/profit objectives, and expense budgets with department managers in alignment with company objectives.
• Develops merchandising strategies with department managers to ensure objectives are met; supervises the sale of trucks, parts, and service.
• Maintains compliance with local, state, and federal governmental regulations.
• Maintains appropriate communications within and between various departments and functional areas within the branch; holds individual conferences as required.
• Establishes and maintains satisfactory customer and public relations; acts as a final arbitrator between customers and department managers when necessary.
• Develops and trains department managers and reviews and appraises their performance.
• Recommends compensation changes in accordance with company policy.
• Ensures the organizational structure of the branch is efficiently planned and adequately and competently staffed.
• Promotes safe work habits and ensures that safety rules are followed.

Qualifications

• Previous management experience.
• Thorough knowledge of all phases of branch operations.
• Direct truck sales experience preferred.
• Excellent communication and interpersonal skills.
• Strong leadership ability and decision-making skills.