Branch Manager

Responsibilities

• Develop and maintain annual objectives and expense budgets for the branch based off of historical data, operational need, and customer demand
• Work closely with Office Administrator to ensure that all customer orders are placed, scheduling is set, and billing is up to date in the system
• Manage staff hours and schedules based off of branch needs
• Build work relationships with staff to maintain a high level of customer service and support in a positive team-oriented branch environment that matches the company’s mission and values
• Recognize employee achievements and encourage excellence through employee engagement
• Plan and conduct regular staff meetings and branch level events
• Host operations meetings to monitor operational issues, customer concerns, and compliance and safety regulations
• Ensure staff are following safe work practices, completing job duties efficiently and that adequate support is provided
• Adhere to high ethical and professional standards set forth by the company
• Interact with customers and leaders on a regular basis to ensure client satisfaction and promote improved services

Requirements

• A high school diploma/GED
• Minimum of 2 years of management experience
• Experience in logistics, manufacturing, or distribution (preferred)
• Excellent verbal and written communication and presentation skills
• Superior interpersonal skills with the ability to interact with employees at all levels of the organization
• Ability to think independently and critically, analyze and solve problems, and successfully implement solutions
• Effective time management and prioritization skills; must be flexible and demonstrate the ability to change course quickly as needed
• Experience with Microsoft applications

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Supplemental Life Insurance
• Employee Assistance Program
• Disability Insurance
• 401(k) (with company match)
• Paid Time Off
• Paid Holidays