Branch Manager

About the role

This position will work at Branch 4116 located at 1414 2nd Ave NW Cullman, AL 35055.

Responsibilities

• Conducting customer transactions while ensuring exceptional customer service is provided at all times
• Supervising, coaching and training branch employees
• Managing and controlling cash flow, auditing, balancing, and banking efforts
• Maintaining branch safety and security standards
• Document, resolve, or refer customer and associate comments and complaints to obtain proper resolution
• Monitoring and reporting branch financial performance and meeting all branches' operating, profitability goals and objectives
• Leading collection efforts on past due loans
• Ensuring loans are in compliance with company and federal, state, and local laws

Requirements

• Excellent customer service and time management skills
• Excellent written and verbal communication skills
• A minimum of 2 years of experience in a management role
• Experience in customer service/banking/cash handling/collections preferred
• Excellent time management skills

Qualifications

• Safe, secure, reliable transportation and have a valid Driver License
• Predictable and reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States
• Bilingual is a plus!

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Pay

Commensurate with experience

Schedule

N/A