Branch Manager

THE POSITION

Branch Managers at LandCare provide vision and leadership for the branch, and are responsible for all aspects of the business in their local market. Branch Managers manage strong teams to ensure we delight our customers and generate strong business results. The position has ownership of our landscape quality, client service and retention, new business development, safety, and the overall culture of the branch.

WHAT WILL YOU BE DOING?

• Leadership
  Lead a culture focused on service, quality, safety, and the promotion of LandCare's core values
  Provide vision and direction, ensuring all team members understand the branch's goals and objectives
  Build strong teams by developing and implementing personal growth plans for branch team members

• Client Service and Retention
  Drive customer satisfaction and retention by developing deep relationships with the branch's top customers
  Coach team members to provide excellent service and communication to all customers
  Ensure the team's Account Managers and Production Managers are coordinating effectively to deliver quality landscaping and follow-through on customer needs
  Maintain LandCare's Landscape Quality Audit process in conjunction with Account Managers and Production Managers to identify property maintenance needs and enhancement opportunities

• New Business Development
  Develop growth strategy for your market by identifying key customer segments and individual prospects
  Actively prospect for potential clients and pursue new business relationships
  Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

• Business Performance
  Review and manage branch budget, P&L performance, and overall financial health of the location
  Collaborate with the management team to ensure work bids are accurate and appropriately priced
  Drive performance of LandCare's four measures of health: safety, customer retention, portfolio growth, and profitability

BENEFITS

• Benefits besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary

• Team-based profit sharing program

• 401K for all employees with 3.5% company match

• Company-provided vehicle

• Medical, dental, and vision coverage

• Paid Time Off Policy + 9 corporate holidays

• Formal training and development program

PAY

This opportunity has a base range that represents a full-time annual salary of $100,000-$120,000 (commensurate with experience).