Branch Manager

Duties And Responsibilities

• Coordinate, supervise and effectively schedule the branch office staff and their daily activities in servicing the membership
• Aid members with any service or sales related activities to ensure they enhance the financial lives of the members they serve
• Lead, motivate, coach, and develop the sales staff
• Provide consistent and ongoing support to the sales staff
• Maintain and improve the quality of the Credit Union’s financial products and services
• Maintain employee time records and report any missed work, cash discrepancies or scheduled days off
• Ensure that security procedures are followed
• Develop a working knowledge of the Credit Union’s data processing system
• Oversee the branch facility
• Develop thorough knowledge of lending and financial services
• Register with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintain and renew the registration in addition to completing related compliance training as directed by KEMBA
• Assist in other areas as directed by Credit Union management
• Develop an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
• On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs

Required Qualifications

• Undergraduate degree in Business or Finance or related education and experience
• Three to five years of managerial experience
• One to two years in a sales environment
• Strong organizational skills
• Professional demeanor
• Effective communication skills

Physical Demands

• Sit
• Use hands to manipulate, handle, feel, and talk or hear
• Frequently reach with hands and arms
• Occasionally stand and walk
• Lift and/or move up to 15 pounds
• Close vision, distance vision, and ability to adjust focus