Branch Manager

Primary Office Location

10335 North NC Hwy 109. Winston Salem, North Carolina. 27107.

Position Overview

The position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. The incumbent adheres to all FNB policies, procedures, strategies, and Core Values.

Primary Responsibilities

• Generates high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships.
• Executes and coaches sales strategies to achieve financial goals.
• Incorporates FNB digital products and services into customer interactions.
• Uses FNB approved branch technology to input and maintain effective data quality for all referrals, customers, and applicants.
• Manages and coaches branch team and facility to ensure the branch is operating according to FNB standards.
• Conducts daily sales meetings, executes all HR responsibilities, participates in ongoing education for themselves and team, and leads sales camps according to Market Manager.
• Ensures branch meets all quality standards through the direction and coaching of branch team.
• Accountable for the operational integrity of the branch and ensures adherence to audit, compliance, security, and operational requirements.
• Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed.
• Performs other related duties and projects as assigned.
• Serves as a risk manager for their business by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

Minimum Level of Education and Experience

• High School or GED
• 3 years of job-related experience

Skills Required

• Excellent management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Basic level proficiency in MS Word
• Intermediate level proficiency in MS Excel
• Basic level proficiency in MS PowerPoint
• Bachelor's or Master's degree preferred
• Experience in a related position
• Knowledge of banking audit policies and procedures preferred

Licenses/Certifications Required

• National Mortgage Licensing System and Registry Identifier preferred but will be required.