Branch Manager

Responsibilities

• Provide overall leadership and accountability for branch operations, including production, staffing, safety, and customer satisfaction.
• Manage branch financial performance, including budgeting, forecasting, labor management, cost controls, and profitability targets.
• Lead, coach, and develop managers, supervisors, and frontline teams to drive accountability, engagement, and performance.
• Ensure landscaping services meet or exceed company quality standards and client expectations.
• Oversee staffing plans, hiring, onboarding, and workforce development in partnership with HR and operations leadership.
• Build and maintain strong relationships with clients, responding promptly to service needs, issues, and opportunities.
• Serve as the senior on-site leader, overseeing daily operations while partnering with corporate teams to drive consistent service delivery, safety, profitability, and growth.
• Develop people, strengthen customer relationships, and scale branch performance.

Requirements

• Bachelor’s degree in business, landscape management, operations, or a related field preferred; equivalent experience will be considered.
• 5–8+ years of progressive management experience in landscaping, construction, facilities services, or a similar field-based industry.
• Proven experience leading managers and large hourly workforces in a labor-intensive environment.
• Strong financial acumen with experience managing budgets, labor, and operational performance metrics.
• Demonstrated ability to balance service quality, employee engagement, and profitability.
• Strong leadership, communication, and decision-making skills.
• Proficiency with scheduling, timekeeping, operational reporting tools, and Microsoft Office.
• Able to work flexible hours, including early mornings, weekends, and seasonal peaks as required.
• Valid driver’s license.

Preferred Skills & Experience

• Experience managing a multi-service branch or multi-location operation.
• Knowledge of job costing, production tracking, and operational performance analysis.
• Experience with fleet, equipment, and asset management in a field-based operation.
• Strong customer relationship and account management background.
• Bilingual (English/Spanish) strongly preferred.
• Demonstrated ability to build strong teams and develop future leaders.

About Us

The well-being of our team members is important to us, and we want to ensure that you feel supported in your growth. Our benefits offerings include medical, dental, and vision insurance, ancillary insurance benefits, a 401(k) with employer match, paid time off, paid holidays, weekly pay, ongoing training, and career advancement opportunities.

At Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida. We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time.