Branch Manager

Essential Functions, Duties, And Responsibilities

• Complete weekly outside business development objectives by concentrating on commercial deposit account acquisition with warm prospects, existing customers, and centers of influence.
• Track weekly progress via CRM including business calls, pipeline and pipeline conversions.
• Implement strategy, assess and monitor performance, and motivate and manage a team to meet and exceed both service and sales objectives as outlined by bank leadership.
• Recruit, train, coach, lead, schedule, motivate, and evaluate the work of a team.
• Responsible for optimizing the use of resources to meet operational needs of the branch.
• Demonstrate effective sales strategies to attract, expand, and retain customer relationships.
• Oversee the customer experience within the branch by assessing both customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellence.
• Manage branch safety, security, and compliance. Protect against criminal or fraudulent activity, risk or exposure.
• Perform regular audits of vault and teller cash with proper documentation.
• Represent the bank in business development efforts and at networking and community functions and displays professionalism.
• Ensure regular communication with bank leadership.
• Maintain a working knowledge of banking products, programs, services, and promotions.
• Lead trainings and staff meetings.
• Approve policy exceptions within authorized limits.

Required Knowledge, Skills And Competencies

• Demonstrated leadership skillset with ability to develop and maintain collaborative relationships, coach, mentor, and retain a high performing team.
• Ability to provide a high level of interactive service to others, building relationships, and addressing identified needs.
• Knowledge of banking policies and procedures.
• Ability to analyze local market, identify prospects, develop, and execute sales techniques and strategies.
• Strong written and verbal communication skills.
• Intermediate PC proficiency.
• Intermediate proficiency in Google Docs and Microsoft Office products.

Industry And Work Experience

• 3 or more years of retail banking experience required.
• 1 or more year of supervisory, leadership or mentoring experience required.
• Branch operations experience required.
• Cross selling experience required.
• Sales management and business development experience required.
• Consumer credit experience preferred.

Academic

• High school diploma or GED required.
• Bachelor’s degree in finance or related field preferred.

Benefits

• Medical, Dental and Vision Insurance
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan

Banking Advantages For Employees

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers’ Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer

• The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
• All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.