Branch Manager

Branch Manager Duties

• Lead and promote safety; organize safety meetings and strictly enforce safety rules.
• Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
• Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it.
• Through management of sales, margins, and expenses, improve the operating income performance of the branch.
• Through management of the store ranking metrics, improve the branch's store ranking.
• Review and understand monthly financial statements and adjust to improve performance.
• Cookordination activities with other branches and/or immediate branch personnel to resolve any customer, sales or operational problems or inquires and ensure that issues are handled in a manner that enhances customer satisfaction.
• Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner.
• Participate in the preparation of market information and annual sales analysis and forecast.
• Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates and resolving associate issues.
• Cookordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers.
• Maintain a clean and attractive store.
• Responsible for timely and quality performance appraisals of assigned personnel.
• Sell profitable sales growth to new and existing opportunities.

Branch Manager Qualifications

• Bachelor's degree or equivalent experience
• Previous management experience
• Intermediate level computer skills
• A team player who takes ownership, creates solutions and drives for results to get the job done
• Excellent communicator who expresses consistency in words and actions, communicates directly and honestly
• Ability to work independently and under pressure to meet deadlines
• Ability to respond effectively to the most sensitive inquiries or complaints
• Strong leadership and relationship development skills
• Pleasant, professional, and courteous personality
• Strong administrative skills: organized, efficient, and versatile
• Excellent verbal and written communication skills
• Goal oriented and self-motivated

About the Role

Branch Manager Duties:

• Lead and promote safety; organize safety meetings and strictly enforce safety rules.
• Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
• Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it.
• Through management of sales, margins, and expenses, improve the operating income performance of the branch.
• Through management of the store ranking metrics, improve the branch's store ranking.
• Review and understand monthly financial statements and adjust to improve performance.
• Cookordination activities with other branches and/or immediate branch personnel to resolve any customer, sales or operational problems or inquires and ensure that issues are handled in a manner that enhances customer satisfaction.
• Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner.
• Participate in the preparation of market information and annual sales analysis and forecast.
• Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates and resolving associate issues.
• Cookordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers.
• Maintain a clean and attractive store.
• Responsible for timely and quality performance appraisals of assigned personnel.
• Sell profitable sales growth to new and existing opportunities.

Branch Manager Qualifications:

• Bachelor's degree or equivalent experience
• Previous management experience
• Intermediate level computer skills
• A team player who takes ownership, creates solutions and drives for results to get the job done
• Excellent communicator who expresses consistency in words and actions, communicates directly and honestly
• Ability to work independently and under pressure to meet deadlines
• Ability to respond effectively to the most sensitive inquiries or complaints
• Strong leadership and relationship development skills
• Pleasant, professional, and courteous personality
• Strong administrative skills: organized, efficient, and versatile
• Excellent verbal and written communication skills
• Goal oriented and self-motivated