Branch Manager

Branch Manager Duties

• Lead and promote safety; organize safety meetings and strictly enforce safety rules.
• Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
• Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it.
• Through management of sales, margins, and expenses, improve the operating income performance of the branch.
• Through management of the store ranking metrics, improve the branch's store ranking.
• Review and understand monthly financial statements and adjust to improve performance.
• Cookordination activities with other branches and/or immediate branch personnel to resolve any customer, sales or operational problems or inquires and ensure that issues are handled in a manner that enhances customer satisfaction.
• Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner.
• Participate in the preparation of market information and annual sales analysis and forecast.
• Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates and resolving associate issues.
• Cookordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers.
• Maintain a clean and attractive store.
• Responsible for timely and quality performance appraisals of assigned personnel.
• Sell profitable sales growth to new and existing opportunities.

Branch Manager Qualifications

• Bachelor's degree or equivalent experience
• Previous management experience
• Intermediate level computer skills
• A team player who takes ownership, creates solutions and drives for results to get the job done
• Excellent communicator who expresses consistency in words and actions, communicates directly and honestly
• Ability to work independently and under pressure to meet deadlines
• Ability to respond effectively to the most sensitive inquiries or complaints
• Strong leadership and relationship development skills
• Pleasant, professional, and courteous personality
• Strong administrative skills: organized, efficient, and versatile
• Excellent verbal and written communication skills
• Goal oriented and self-motivated

About the Role

Branch Manager Duties: Lead and promote safety; organize safety meetings and strictly enforce safety rules. Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations. Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it. Through management of sales, margins, and expenses, improve the operating income performance of the branch. Through management of the store ranking metrics, improve the branch's store ranking. Review and understand monthly financial statements and adjust to improve performance. Coordination activities with other branches and/or immediate branch personnel to resolve any customer, sales or operational problems or inquires and ensure that issues are handled in a manner that enhances customer satisfaction. Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner. Participation in the preparation of market information and annual sales analysis and forecast. Management of all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates and resolving associate issues. Coordination of sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers. Maintenance of a clean and attractive store. Responsibility for timely and quality performance appraisals of assigned personnel. Selling profitable sales growth to new and existing opportunities.

Branch Manager Qualifications: Bachelor's degree or equivalent experience. Previous management experience. Intermediate level computer skills. A team player who takes ownership, creates solutions and drives for results to get the job done. Excellent communicator who expresses consistency in words and actions, communicates directly and honestly. Ability to work independently and under pressure to meet deadlines. Ability to respond effectively to the most sensitive inquiries or complaints. Strong leadership and relationship development skills. Pleasant, professional, and courteous personality. Strong administrative skills: organized, efficient, and versatile. Excellent verbal and written communication skills. Goal oriented and self-motivated.

About the Role: American Welding & Gas, Inc. is seeking an energetic, self-motivated candidate to fill a Branch Manager position at our Georgetown, Kentucky location. The Branch Manager is responsible for directing the day-to-day activities of sales, including counter sales, warehousing, distribution, production with P&L responsibilities.