Branch Manager
Allied Universal · Buffalo, NY · Yesterday
On-siteBusiness DevelopmentFull-time
Responsibilities
- Caring Leadership, Client Engagement and Operational Oversight
- Lead and mentor an operations and support team by providing coaching, support and recognition, while fostering accountability.
- Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development.
- Build, maintain and grow relationships with clients by understanding their security needs and ensuring satisfaction.
- Travel to client locations and industry related conferences and events to strengthen customer relationships, provide solutions to critical situations and ensure overall client and employee satisfaction.
- Deliver high-quality service to our clients by strategically leading the branch’s operations, while maintaining industry standards, company policies, and regulatory requirements.
- Analyze, report and drive operational metrics and Key Performance Indicators (KPIs) using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity.
- Identify and mitigate security risks; develop and implement security protocols, training and response plans.
- Financial Performance And Growth
- Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management.
- Develop strategies and employ tactics with the Regional Vice President and Finance team to achieve all financial targets.
- Collaborate with the sales, marketing and enterprise accounts teams to identify and close new business development opportunities.
Qualifications
- Must possess one or more of the following:
- Bachelor's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry.
- Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry.
- High School diploma with seven (7) years of management experience in a high-volume workforce environment or service industry.
- Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events).
- Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumen.
- Minimum of two (2) years of experience in successfully building and developing teams.
- Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results.
- Ability to collaborate across multiple business units and regions to creatively support client's growth and satisfaction.
- Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business.
- Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations.
- Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events.
Benefits
- Base wage: $75,000 - $85,000 + bonus opportuntiies + auto allowance & fuel card, internal advancement opportunities + so much more.
- Medical, dental, vision, basic life, AD&D, and disability insurance.
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements.
- Eight paid holidays annually, five sick days, and four personal days.
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Pay
$75,000 - $85,000 base wage + bonus opportunities + auto allowance & fuel card, internal advancement opportunities + so much more.
Schedule
Not specified.