Branch Manager

POSITION SUMMARY

Responsible for increasing branch growth, including leading and managing sales focusing on expanding relationships and developing new business, as well as planning and delivering effective sales strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adheres to the Core Values of 1st Security Bank and demonstrates dependability and reliability in all aspects of the position
• Understands and promotes the Bank's Customer Service Protocols in daily branch operations
• Achieves branch goals by developing new business, referrals, and retention of account relationships
• Promotes the Bank's sales and service culture to their team through training, coaching, staff motivation, and leading by example
• Participates in community networking opportunities to increase the Bank's visibility and to enhance new and existing business opportunities
• Recommends marketing and volunteer opportunities within the community to enhance the Bank's exposure
• Able to multitask and prioritize job responsibilities as required while maintaining organization
• Ensures excellent customer service skills are practiced by all staff members
• Professional oral and written communication skills and follow-up when corresponding with employees and customers
• Opens new accounts for consumers and business customers in strict accordance with bank's policies and procedures, including, but not limited to the Customer Information Program (CIP) and Bank Secrecy Act
• Appropriately cross-sells additional bank's products and services