Branch Manager 3 - West Salem, OR

Responsible

Demonstrates and ensures all team members provide an excellent customer experience reflective of U.S. Bank culture and core values.

Manages branch(es) to ensure goals are met and compliance with all banking laws and regulations.

Coaches, develops, mentors, and trains team members.

Utilizes effective communication and critical thinking to identify financial resources for customers and fulfill those needs.

Provides direction and recommendations to appropriate products and services to help individual and business customers reach their financial goals.

Acts as leader for customer experience, motivates and directs the team, expands customer base, and promotes and participates in the local market/community to identify needs and promote U.S. Bank products and services.

Essential Skills

• Adaptive Coaching - Adjusts coaching style and approach based on individual needs, skills, and motivations of employees.
• Conflict Resolution - Uses logic, methods, and de-escalation techniques to solve difficult problems with effective solutions.
• Accountability - Takes ownership of decisions, actions, and outcomes, ensuring responsibilities are met with integrity and reliability.
• Influence - Persuades, inspires, and guides others to support ideas, decisions, or initiatives, fostering collaboration and positive outcomes.
• Critical Thinking - Analyzes information, questions assumptions, and evaluates different perspectives to reach a well-supported conclusion.
• Priority Setting - Assesses tasks and responsibilities, focusing on the most critical and impactful activities to achieve business objectives.
• Relationship Management - Establishes, maintains, and grows positive and productive connections with others by leveraging active listening, effective communication, and strong interpersonal skills.
• Business Insights - Drives the team with business, services, products, digital, and policy knowledge to achieve goals.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Three to four years of experience working in a sales, retail management, or banking environment.

Preferred Skills/Experience

• Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues.
• Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems.
• Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques.
• Effective analytical skills to evaluate credit requests, prepare budgets, and determine trends in a given marketplace.
• Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills.
• Demonstrated success in retail sales environment.
• Working knowledge of employment practices including rewards and recognition, employee development, and change management.

Location Expectations

This role requires working from a U.S. Bank location five (5) days per week.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay Range

$80,280.00 - 98,120.00