Branch Leader I or II Ezell Boulevard

Regular, full-time position. Fluency in English required. Work shift: 1st shift (United States of America).

About the role

As the branch leader, you will manage all aspects of an assigned Truist branch, driving performance through leadership, coaching, and business development. This role is critical to Truist’s purpose of inspiring and building better lives and communities, with a focus on small business expertise.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values within the team.
• Drive branch performance and business development, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Develop branch revenue through Small Business growth, client strategies, face-to-face appointments, outbound calling, and prospecting.
• Engage in civic, government, professional, and community affairs to build the Truist brand and generate new business.
• Lead, coach, and motivate teammates to fulfill Truist’s Purpose, Mission, and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations teams to ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics.
• Oversee human capital decisions, including interviewing, hiring, scheduling, performance reviews, disciplinary actions, and workforce management.
• Collaborate with IRM and key line-of-business partners to promote a One Team culture within the branch.
• May assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training/experience.
• Two years of financial services and consumer/small business expertise or equivalent experience.
• One year of branch leadership or management experience.
• Strong interpersonal, sales, relationship-building, and prioritization skills.
• Excellent written and verbal communication skills.
• Must become SAFE Mortgage Licensing Act compliant within 30 days of employment, including NMLS registration and background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership development programs.

Benefits

Eligible employees (regular teammates working 20+ hours per week) receive:

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• At least 10 days of vacation (prorated based on hire date and full-time/part-time status) and 10 sick days in the first year, plus paid holidays.
• Depending on the position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.