Branch Leader I/II- Lansdale

Regular, full-time position. Fluency in English required. 1st shift.

About the role

As Branch Leader you will manage all aspects of an assigned Truist branch, driving performance through leadership, coaching, and business development. Small-business expertise is critical to Truist’s Purpose of inspiring and building better lives and communities. You will ensure compliance with internal controls, operational procedures, and risk-management policies, and oversee all human-capital decisions for the branch team.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch performance and individual productivity in alignment with Truist strategy, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Grow branch revenue through Small Business development, new-client strategies, face-to-face client appointments, outbound calling, and prospecting.
• Participate in civic, professional, and community organizations (as approved by the market) to build the Truist brand and generate new business.
• Lead, coach, and motivate teammates through branch engagement routines to fulfill Truist’s Purpose, Mission, and Values.
• Partner with Integrated Relationship Management (IRM) and Operations teams to foster a One Team culture and ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics.
• Oversee all human-capital decisions: interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling, including disciplinary actions.
• May cross-train to assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training/experience.
• Two years of financial-services experience with consumer/small-business expertise or equivalent performance.
• One year of branch leadership or management experience.
• Strong interpersonal, sales, relationship-building, and prioritization skills.
• Excellent written and verbal communication skills.
• Must become SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership-development programs.

Benefits

All regular teammates (20+ hours per week) are eligible for:

• Medical, dental, and vision coverage.
• Life insurance, disability, and accidental death & dismemberment insurance.
• Tax-preferred savings accounts and a 401(k) plan.
• No less than 10 days of vacation (prorated based on hire date and full-time/part-time status) during the first year, plus 10 sick days and paid holidays.
• Depending on position and division, may also include a defined-benefit pension plan, restricted stock units, and/or a deferred-compensation plan.