Branch Leader I/II - White Horse Pike Branch

Regular, full-time position. Fluency in English required. 1st shift.

About the role

As Branch Leader you are responsible for managing all aspects of an assigned branch, including driving branch performance, business development, compliance, and human-capital decisions.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive business development and team performance in areas such as Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Grow branch revenue through Small Business development, new-client strategies, face-to-face appointments, outbound calling, and prospecting.
• Participate in civic, government, professional, business, and community affairs to build the Truist brand and generate new business.
• Lead, coach, and motivate teammates through branch engagement routines to fulfill the Purpose, Mission, and Values.
• Partner with Integrated Relationship Management (IRM) and Operations to ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics; ensure all required training is completed.
• Foster a One Team culture within the branch through collaboration with IRM and key line-of-business partners.
• Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and disciplinary actions.
• May assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training/experience.
• Two years of financial-services and consumer/small-business expertise or equivalent experience.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales-relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must become SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership-development programs.

Pay

Annual base salary: $51,430–$85,500. Additional incentive pay is available.

Benefits

All regular teammates (20+ hours per week) are eligible for:

• Medical, dental, vision, life, and disability insurance.
• Accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401(k) plan.
• No less than 10 days of vacation (prorated based on hire date and full-time/part-time status) during the first year, plus 10 sick days and paid holidays.
• Depending on position and division: defined-benefit pension plan, restricted stock units, and/or a deferred-compensation plan.