Branch Leader I, II, III - Coral Way

Regular, full-time position. Fluency in English required. 1st shift.

About the role

As Branch Leader you are responsible for managing all aspects of an assigned branch, including driving performance, business development, compliance, and human-capital decisions.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch performance through leadership, coaching, and personal productivity in areas such as Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Develop branch revenue via Small Business growth, new-client strategies, face-to-face appointments, outbound calling, and prospecting.
• Participate in civic, professional, and community organizations to build the Truist brand and generate new business.
• Execute branch engagement routines by leading, growing, coaching, and motivating teammates to fulfill the Purpose, Mission, and Values.
• Partner with Integrated Relationship Management (IRM) and Operations teams to ensure compliance with bank procedures, internal controls, risk-management policies, and the Truist Code of Ethics; ensure all required training is completed by the team.
• Foster a One Team culture within the branch through collaboration with IRM and line-of-business partners.
• Oversee human-capital decisions: interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling, including disciplinary actions.
• May cross-train to assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training/experience.
• Two years of financial-services and consumer/small-business expertise or equivalent experience.
• One year of branch leadership or management experience.
• Strong interpersonal, sales-relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must become SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership-development programs.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and disability coverage.
• Accidental death and dismemberment insurance.
• Tax-preferred savings accounts (e.g., HSA, FSA).
• 401(k) plan.
• At least 10 days of vacation (prorated based on hire date and full-time/part-time status) during the first year.
• 10 sick days (prorated).
• Paid holidays.
• Eligibility for defined-benefit pension plan, restricted stock units, and/or deferred-compensation plan, depending on position and division.