Branch Leader I, II or III - Atlantic Beach

Regular, full-time position. Fluency in English required. 1st shift.

About the role

As Branch Leader you will manage all aspects of an assigned Truist branch, driving performance through leadership, coaching, and business development. The role is critical to Truist’s Purpose of inspiring and building better lives and communities, with a strong focus on small-business expertise.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch performance and revenue through business development, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Grow Small Business and Mass Affluent client bases through face-to-face appointments, outbound calling, and prospecting.
• Participate in civic, government, professional, business, and community affairs to develop new business and build the Truist brand.
• Lead, coach, and motivate teammates through branch engagement routines to fulfill Truist’s Purpose, Mission, and Values.
• Partner with Integrated Relationship Management (IRM) and Operations teams to ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics.
• Ensure all required training is completed by the branch team.
• Foster a One Team culture within the branch through collaboration with IRM and key line-of-business partners.
• Manage human capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, performance reviews, ratings, and disciplinary actions.
• May assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training/experience.
• Two years of financial services and consumer/small business expertise or equivalent experience.
• One year of branch leadership or management experience.
• Strong interpersonal, sales, relationship-building, and prioritization skills.
• Strong written and verbal communication skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership development programs.

Benefits

Eligible employees working 20+ hours per week receive:

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on hire date and full-time/part-time status) during the first year, plus 10 sick days and paid holidays.
• Depending on the position and division, may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.