Branch Leader I/II - Halifax

About the role

The branch leader manages all aspects of an assigned branch. Responsibilities include driving branch performance through leading, coaching, and managing; business development; ensuring compliance with internal controls, operational procedures, and risk management policies; managing human capital including interviewing, selection, hiring, conducting performance reviews, disciplinary actions, and workforce management scheduling; and assisting with teller transactions as needed.

Responsibilities

• Drive branch performance through leading, coaching, and managing
• Lead business development to deliver strong team and individual performance
• Grow Small Business expertise through routine face-to-face appointments, outbound calling, and prospecting
• Participate in community and business affairs to build the Truist brand
• Partner with IRM and Operations to ensure compliance and training completion
• Lead and promote One Team culture within the branch
• Make human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions

Requirements

Small business expertise and development are critical to Truist's Purpose of inspiring and building better lives and communities. Requires a bachelor’s degree or equivalent education and related training or experience, two years of financial services and consumer/small business expertise or equivalent experience and/or performance, one year of previous branch leadership or management experience, strong interpersonal, sales relationship, and prioritization skills, strong written and verbal skills, and SAFE Mortgage Licensing Act compliance within 30 days of employment.

Qualifications

• Bachelor’s degree or equivalent education and related training or experience
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance
• One year of previous branch leadership or management experience
• Strong interpersonal, sales relationship, and prioritization skills
• Strong written and verbal skills
• SAFE Mortgage Licensing Act compliance within 30 days of employment
• Ability to inspire, lead, and coach others

Skills

Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check. Must have strong interpersonal, sales relationship, and prioritization skills, strong written and verbal skills, and the ability to inspire, lead, and coach others.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teameen also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Pay

Details on pay will be provided during the interview process.

Schedule

Regular or Temporary: Regular