Branch Information Systems Manager

Position Summary And Responsibilities

The primary purpose of this position is to take the lead and provide guidance as a working manager for all technology support functions within a branch. This includes hardware and software support for Manufacturing, Sales Automation, Warehouse Management, Transportation, Purchasing, Financial, Administrative, and other systems. Support is defined as installation, training, troubleshooting, problem resolution, purchasing, inventory tracking, and status reports as required.

Manage and coordinate the 24/7 first-line on-call support program for all technology applications and hardware at the branch to ensure operational guidelines are met and maintained.

Provide hardware and software support for Manufacturing, Sales Automation, Warehouse Management, Transportation, Purchasing, Financial, Administrative, and other applications to ensure internal branch systems are adequately managed.

Manage the maintenance and optimization of Manufacturing ERP System, Canopy, and ensure data integrity, accuracy, and security within the system.

Provide technical support and troubleshooting for ERP users across departments.

Manage relationships with ERP vendors and service providers.

Perform management tasks for I.S. department to ensure the optimization of overall branch goals.

Assess training needs and select training tools for team members.

Maintain and project a positive attitude, uncompromising ethical standards, and a high-energy mission focus that will motivate others toward higher levels of performance.

Perform additional duties as needed.

Education And/or Work Experience Requirements

• At least 2 to 5 years of network administration and management
• Expertise with PC applications, advanced PC hardware support, basic networking and LAN administration
• Knowledge of Manufacturing ERP Systems preferred
• At least 1 year of supervisory experience preferred
• Proficient in use of technology, including Microsoft Office
• Ability to learn and use relevant internal applications
• Valid Driver’s License
• Excellent technology skills
• Enthusiastic self-starter with excellent interpersonal skills
• Great organization skills
• Excellent diagnostic and problem-solving skills
• Ability to work in fast-paced environment
• Customer-focused
• Strong attention to detail
• Ability to multi-task
• Bachelor’s Degree in Information Technology or equivalent experience required

About the Role

Ben E. Keith Company has been a leader in fine food and premium beverage distribution for over a century. Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine. We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906.

Benefits

• Medical, Dental, Vision, Life Insurance
• Short and Long Term Disability
• 401K with matching contribution
• Profit-Sharing Plan (100% company-paid)
• Employee Assistance Program
• Wellness Program
• Employee Educational Assistance Program
• Paid Vacation and holidays
• Employee Credit Union

Schedule

We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business.

Qualifications

Ben E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families.

Skills

• Network Administration and Management
• PC Applications
• Advanced PC Hardware Support
• Basic Networking and LAN Administration
• Manufacturing ERP Systems
• Supervisory Experience
• Microsoft Office Proficiency
• Internal Application Knowledge
• Driver's License
• Technology Skills
• Self-Starter and Interpersonal Skills
• Organization Skills
• Problem-Solving Skills
• Fast-Paced Environment Adaptability
• Customer Focus
• Attention to Detail
• Multi-Tasking Ability
• Information Technology Degree or Equivalent Experience

Pay

Ben E. Keith (BEK) Company offers competitive salaries and benefits packages tailored to the unique needs of each individual. Specific details regarding pay and compensation are confidential and not publicly disclosed.