Branch Executive Officer III - AVP
Orrstown Bank · Stewartstown, PA · 1 wk ago
On-siteInformation TechnologyFull-time
Responsibilities
- Manage and prepare a team for success.
- Supervise, motivate and mentor the branch staff to ensure optimal client service is being provided.
- Ensure branch is properly staffed.
- Ensure branch personnel are informed and knowledgeable of products and services; inform and administer policies and procedures affecting branch operations; confirm branch operations are performed in accordance with these policies and procedures.
- Manage and approve personnel time and attendance.
- Aid in the selection of new personnel as applicable.
- Supervise and provide proper branch security ensuring branch personnel are trained in all security areas.
- Maintain business and social contacts in the Bank’s marketing area to develop and retain new client business.
- Conduct regularly scheduled sales meetings.
- Demonstrate thorough knowledge of all bank products and services; refer clients to business partners and cross-sell bank products and services; process numerous types of transactions while engaging in conversation.
- Make and process all types of loans to ensure adherence in meeting the Bank’s established credit guidelines; provide required documentation in a correct and efficient manner.
- Manage resolution of client complaints.
- Maintain an active National Mortgage Licensing System registration adhering to requirements.
- Perform the duties of a Client Service Representative and a Teller.
- Satisfy all required annual regulation, sales, and service training.
Qualifications
- Bachelor’s degree in related field.
- A minimum of four (4) years’ relative banking or progressive financial industry experience.
- Meeting or exceeding the essential duties and requirements of a Branch Executive Officer I and II.
Skills
- Strong reading, verbal and written communication, mathematical, visual, auditory, interpersonal relations, management and sales skills;
- Proficient lending, credit analysis and branch operating systems skills;
- Sound working knowledge of Bank operating policies and procedures;
- Effectively coach, mentor, motivate and earn trust to create a positive work environment where the staff aspires to do their best;
- Cope with high workloads, competing demands, interruptions and distractions with poise and ease;
- Possess a valid driver’s license.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Long-term disability
- Short-term disability
- Employee, spouse and dependent life and AD&D insurance
- Flexible spending account
- Dependent care spending account
- Employee stock purchase plan
- 401(k)/profit-sharing program
- Paid time off
- Paid holidays
- Paid parental leave
- Employee service recognition