Branch Director
About the role
The Associate Director, Home Health Branch Administrator is responsible for administration and/or management of branches. They must have a solid understanding of how organization capabilities interrelate across departments.
Responsibilities
- Manage day-to-day branch operations to ensure operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development.
- Supervise branch/clinical staff.
- Ensure branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times.
- Develop and implement plans for long-range planning, fiscal viability, and quality of care provided by the branch.
- Recruit, interview, and hire staff and monitor quality care and organizational performance.
- Assist other disciplines in coordinating activities when necessary, assuming responsibility for continuity, appropriateness, and quality of services delivered.
- Conduct continuous quality improvement quarterly committee meetings, review all patient satisfaction data, and follow up on negative patient satisfaction surveys and follow-up visits with referral sources.
- Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
- Participate in sales and marketing initiatives to meet budgeted admission goals.
Requirements
- Current and unrestricted Registered Nurse licensure (in the state of practice) preferred.
- Minimum of 2 years of healthcare operations management experience, preferably within Home Health or Hospice.
- Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
- Experienced with quality improvement monitoring and reporting tools and methods.
- Knowledge of business management, governmental regulations, and accreditation standards.
- Fiscal management experience.
- Excellent verbal and written communication skills.
- EMR proficiency, prior Homecare Homebase (HCHB) experience is a plus.
- Must be proficient with Microsoft Word and Excel.
- Must possess a valid state driver’s license, reliable transportation, and automobile liability insurance.
Qualifications
- Scheduled Weekly Hours: 40
Skills
- Leadership
- Quality Improvement
- People Management
- Financial Management
- Communication
- EMR Proficiency
- Homecare Experience
Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.