Branch Customer Service & Sales Rep. Asheville, NC
Job Description
The Auto Club Group (ACG) is a reputable organization established for over 100 years. Members trust ACG and benefit from its extensive range of services including travel, insurance, and financial products.
Why Choose ACG?
ACG offers a variety of career paths and opportunities for growth. Starting as a Branch Customer Service Representative can lead to rewarding roles like Field Insurance Sales Agent, Travel Agent, or positions in Call Centers, Automotive Services, Claims, Underwriting, and more.
A Day in the Life
As a Branch Customer Service Representative, your responsibilities include promoting ACG products, providing customer service, generating leads, and resolving member complaints. You'll also handle administrative tasks and conduct promotional calls.
How We Reward Our Employees
Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance. ACG offers comprehensive benefits including medical, dental, and vision coverage, a 401(k) match, paid time off, and tuition assistance.
Required Qualifications
- High School Diploma or equivalent
- Experience in a customer-focused environment
- Customer service skills and problem-solving abilities
- Basic math skills for handling transactions
- Effective communication skills (verbal and written)
- Ability to work independently and prioritize tasks
- Ability to work irregular hours including holidays and weekends
Work Environment
This is an in-office position where you'll interact with ACG members in-person. You'll be based at a branch facility and will need to maintain a professional demeanor and workspace.