Branch Customer Service Associate - PT32 (Bilingual English/Spanish Preferred)

About the role

The Orange County Library System is a learning organization whose mission is to enhance the quality of life – not just for its customers, but also for its staff. At OCLS, employees are dedicated to serving the community and fostering an inclusive environment where everyone feels welcome. The library offers career growth and development opportunities, competitive compensation and benefits, and a balanced work-life environment.

Responsibilities

• Provide equal access to library materials, services, and events to people from all backgrounds and interests.
• Aid customers and contribute to the community's engagement in enriching experiences and opportunities for learning, exploration, and personal growth.

Requirements

• High School Diploma
• One (1) year of customer service experience
• Bilingual English/Spanish proficiency preferred

Qualifications

• Ability to work independently
• Effective communication skills
• Positive relationship-building with both internal and external customers

Skills

• Customer service orientation
• Effective communication
• Independent work ability

Benefits

Competitive pay and benefits package.

Pay

$17.50 per hour

Schedule

32 hours per week; some evenings and weekends

Location

South Creek Branch - 1702 Deerfield Blvd., Orlando, FL 32837